We are delighted that from Monday 21st June we will be restoring our appointment system.
Just over a year ago we moved to predominantly on-the-day doctors’ consultations, due to the restrictions of the COVID-19 pandemic. We are now in a position to revert to a standard appointment system whereby pre-bookable appointments will be available for any routine requirements (for example assessment of symptoms which have been present for some time, reviewing longer term conditions, discussing test results). Same day appointments will be reserved for emergencies only.
At this stage pre-bookable appointments will all be for telephone consultations. The doctor will then arrange a face-to-face appointment if an examination is required. We may be able to open up pre-bookable face-to-face consultations at a later date, depending on the stage of the pandemic and the associated infection control requirements. Please telephone after 11am to arrange routine appointments, in order to keep the telephone lines available earlier in the morning for those requiring emergency care.
For urgent (same day) appointments the initial telephone consultation will be carried out by the most appropriate member of the healthcare team, as we strive to ensure that the “Right person first time” deals with your symptoms or queries.
We would urge patients to be patient with our reception staff as they help us all to adapt to the new system.
Thank you for your ongoing support.
If you would like to get more active, eat healthier, manage your weight, drink less alcohol or stop smoking, contact Your Health, Your Way (Nottinghamshire’s new Integrated Wellbeing Service) on 0115 772 2515.
Access to NHS Dentistry
Access to NHS Dentistry is currently limited during the pandemic as all dentists have been asked to stop all routine “face-to-face” dental care.
However, if you need urgent dental care, help is at hand:
CALL your dental practice:
They will give you advice over the telephone and make arrangements for you if you need to be seen.
If you don’t have a dentist, find your nearest dentist and CALL them. You can search for your nearest dentist at: https://www.nhs.uk/service-search/find-a-dentist
You can also contact NHS 111:
You can ask for a translator if you need one.
NHS 111 is available 24 hours a day, 7 days a week
If you’re deaf, you can:
- use the NHS 111 British Sign Language service https://interpreternow.co.uk/nhs111
- call 18001 111 on a textphone
Do not worry if you have COVID-19 symptoms, appropriate arrangements can be made to see you if you need urgent dental care.